Restaurant planning
with KFC
Good planning is crucial to the company’s success, especially in the fast food business, as the reaction speed and the ability to adapt quickly to changing consumer trends is absolutely essential. As KFC grew, so did the planning requirements, and the initial Excel-based planning system consequently needed to be updated. This was because KFC’s restaurant planning required the planning of sales, resources and many different variables such as electricity, uniforms and security. Source data drawn from different sources and the manual preparation of the data in Excel files made the planning at KFC a very time-consuming and potentially error-prone business. In particular, subsequent changes and planning scenarios were an extremely cumbersome and labour-intensive process due to the many variables that have to be adjusted in Excel following even a minor change in the targets. In order to address these shortcomings of the current planning process, KFC decided to implement a tool for integrated restaurant planning.
The planning process that used to take 6-7 weeks is now done in a matter of days.
KFC developed a concept for the modelling and implementation of a corporate performance management tool to optimise the planning processes. After a thorough software evaluation, it became clear that BOARD best meets KFC’s requirements for planning, especially because of the ease-of-use and fast processing and evaluation time of the data. A central data source (single point of truth) as well as integrated calculations of the main drivers and KPIs was to be created in BOARD in order to automate the planning process as much as possible. The ability to easily and quickly make changes to key assumptions and drivers, which used to take days to implement across all the Excel sheets, was also a key target of the project.
And find out all about the highlights:
Tailor-made BOARD solution for KFC
Planning cycles have been greatly shortened and simplified
Error rate could be significantly reduced
User-friendly interface, tailor-made templates
Back in 1930, the success story of the US Group began with a simple petrol station in Kentucky. Today, KFC is part of Yum! Brands, the world’s largest food service group, serving over 20,000 restaurants in approximately 125 countries. The first foreign branch of KFC opened in Preston in the United Kingdom in 1965 and was thus the first American fast food restaurant chain in the country.
| Industry | Region | Application | Number of users |
|---|---|---|---|
| Retail, F&B | Woking, United Kingdom | Restaurant Planning | 3 planners, data transmission to 230 restaurants |
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