Project Management and Customer Success


Whether it’s consulting or implementation projects – the architecture of a business intelligence solution will differ depending on the industry, department and each customer’s specific requests and requirements.

For us at bdg, it therefore goes without saying that industry-specific expertise is a decisive success factor. This belief defines our implementation process: each project team combines software expertise with industry and specialised knowledge, in addition to best practice approaches from numerous projects. This experience contributes to our consulting services – and directly benefits our customers.

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BI and EPM solutions are highly complex applications. Professional planning and technological expertise are therefore essential during implementation.

Good project management will prevent problems: Goals and deadlines are met, and expectations are fulfilled. Stakeholders are happy, project managers are relaxed and costs are easy to calculate.

With bdg as a strong partner at your side, your project is in good hands.

Our customers appreciate this: The bdg team brings together excellent consultants and a reliable project management team. This guarantees flexibility and an intensive exchange of knowledge. Of course, there are always challenges: We master them with consistent communication.

The result is a business intelligence/CPM system customised to your needs and managed efficiently by your team. It enables what we stand for: better decisions.

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In a live demo, we will show you bdg’s solution in a quick virtual meeting. We will be happy to discuss your specific requirements in advance.

What to expect in the live demo:

  • Insights into the architecture of a BI & EPM solution
  • How bdg customises a BI / EPM solution
  • Features that bdg has developed specifically for your industry
  • What a project with bdg will typically look like

Simply fill out the form and choose an available timeslot. You will receive a meeting-link by e-mail.

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Before starting the project together, we recommend a proof of concept with our experts. This allows us to explore together what your expectations and requirements are.

Then we can kick off straight away!

A project schedule could look like this:

  1. Basic training and a joint workshop to identify targets
  2. Developing a technical concept for the data dimensions
  3. Implementing the technical concept and connecting the data sources
  4. Building user interfaces and assigning access rights
  5. Documentation and a final training session
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We develop holistic solutions that are relevant to all areas of the organisation. It is therefore important to us to engage regularly with all levels of the organisation and keep them informed about the current status.

We use project health surveys to regularly record the satisfaction of our customers. If necessary, we make targeted adjustments to the project process.

Our proven change management guarantees the best possible project outcome. This is why we involve your team from the very beginning of the implementation phase so that they become both qualified and satisfied users of the new solution. Our focus is on customer success – we can only be successful together.

That’s why we continue to support you after the project has been realised, with regular health checks, surveys, updates and support.