From Enablement Workshops to Ongoing Operations
Typical situations where clients begin their journey with bdg
- You're unsure whether EPM is the right solution for the specific business challenge you're trying to solve.
- Your existing solution is working, but you're not fully realising its potential.
- Key internal expertise has been lost. The solution is still running, but no one has the knowledge required to maintain or further develop it.
- The go-live was successful, but user adoption has plateaued after the first six months.
- Support requests are routed through a generic help desk that lacks an understanding of your business processes and application landscape.
What We Offer
Our Services at
a Glance
Core Service
Consulting & Implementation
From business requirements and solution design through to a fully operational system. Discovery, design, build, testing and rollout delivered by teams that combine business expertise with deep technical platform knowledge.
Pay-as-you-go
Workshops
Innovation Workshops, Excellence Workshops, Health Checks, Evaluation Workshops and Enablement Workshops. Structured engagement formats designed for different stages of the EPM journey, from initial evaluation through to continuous optimisation.
Ongoing Operations
Support & AMS
Service subscriptions (Innovation, Continuity and Premium) and SLA packages (Bronze, Silver and Gold) with defined response times. Support delivered by consultants who know your application, not a generic help desk.
Enablement
Training
Platform training for Jedox and Board, power user programmes and role-based learning paths. Vendor certifications are available through bdg as an authorised training partner.
Licensing
Licences & Subscriptions
Jedox and Board licences available directly from bdg as a Premier Partner. Including licence advisory services, sizing, renewals and upgrades, with the added benefit of licensing and implementation expertise from a single provider.
Product
bdg ONE
Preconfigured EPM modules for Finance, People, Energy, ESG, Retail and more. Accelerate implementation, benefit from proven best practices and reduce project risk and time to value.
ONE Partner
Throughout the Entire Project Lifecycle
Many EPM projects suffer from a weak transition between implementation and day-to-day operations. The project team moves on, documentation is incomplete, and six months later no one internally understands why key design decisions were made. bdg takes a different approach by providing continuity throughout the lifecycle. The same team that delivers the implementation can continue to support the solution during ongoing operations, as an AMS partner, workshop facilitator and trusted advisor for future enhancements.
Phase 01
Evaluate
Evaluation Workshops, Health Checks and Discovery Workshops help organisations determine whether EPM is the right approach, which platform is the best fit, what project scope is realistic and what level of investment should be expected.
Phase 02
Build
Business design, technical implementation, data migration, testing, user training and go-live. Projects can be based on bdg ONE as a proven starting point or delivered as fully customised solutions, depending on business requirements.
Phase 03
Run & Evolve
SLA-backed support, service subscriptions for continuous improvement, Innovation Workshops for new functionality, power user enablement and roadmap reviews. Go-live is the beginning of the journey, not the end.
Frequently Asked Questions
Practical questions.
Practical answers.
What does a typical EPM project with bdg look like?
A typical project starts with a Discovery Workshop. Business requirements are gathered and analysed, project scope is defined and implementation effort is estimated. This is followed by the design phase, covering solution architecture, data models and planning logic, then the build phase, including technical implementation, data integration and reporting. The project continues through testing, user acceptance testing, training and ultimately go-live. Timelines depend on project scope. A bdg ONE Finance implementation for a mid-sized organisation can typically be operational within 8 to 12 weeks, while complex multi-entity solutions with SAP integration naturally require more time.
What is the difference between an SLA and a service subscription?
Service subscriptions (Innovation, Continuity and Premium) focus on continuous improvement and enablement, including workshops, power user training, feature adoption programmes and master data management. They are ideal for organisations that want to continuously enhance their solution and keep users up to date with new capabilities. SLA packages (Bronze, Silver and Gold) focus on reactive support with guaranteed response times. When an issue occurs, you know exactly when to expect a response. Many clients choose to combine both approaches: a service subscription for proactive development and an SLA package for operational assurance.
Can bdg take over and further develop solutions implemented by another provider?
Yes. The Health Check service is specifically designed for this scenario. It provides a structured assessment of an existing solution, identifies quick wins and performs a fit-gap analysis against bdg ONE. bdg has successfully assumed responsibility for solutions delivered by other implementation partners, either for ongoing support or structured further development. Access to the application is required and existing documentation is highly beneficial. If documentation is unavailable, the Health Check is typically the recommended starting point.
Where are you today, and which Service is right for you?
We’re happy to help assess your situation and recommend the most appropriate next step.
