Project Management and Customer Success


Whether consulting or implementation – the architecture of a business intelligence solution differs depending on the industry, specialist area and also individually according to the wishes and requirements of the customer.

For us at bdg, it is therefore a matter of course that specific industry knowledge is a decisive success factor. This mentality determines our implementation service: each project team combines software know-how with industry- and department-specific expert knowledge and best practice approaches from numerous projects. The experience flows into our consulting services – and directly benefits our customers.

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BI and EPM solutions are complex applications. Therefore, competent planning and technical expertise are indispensable during implementation.

After all, that’s how you avoid problems: Targets and deadlines are met, expectations fulfilled. The stakeholders are happy, the project managers relaxed, the costs – well calculable.

With bdg as a strong partner at your side, your project is in the best hands. 

Our clients know: The bdg team combines excellent consultants and reliable project management. This guarantees flexibility and an intensive exchange of knowledge. Of course, there are always challenges: We master them with good communication.

The end result is a BI/CPM system according to your specific ideas, competently operated by your team. It enables what we stand for: better decisions.

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In a live demo, we will show you a high-quality solution based on our bdg | Suite. We would be happy to discuss your specific requirements in advance.

In der Live Demo:

  • Insight into the architecture of a BI & EPM solution
  • How bdg customises a BI-Solution
  • Features, which bdg has specifically developed for your industry
  • How a typical project with bdg will run down

Just choose an appointment, you will get access to a digital meeting room – a bdg staff member will welcome you there.


Before starting the joint project, we strongly recommend a proof of concept appointment with our experts. This allows us to explore your expectations and requirements together.

After that, things really get started!

A project sequence could look something like this:

  • Basic training and joint workshop for goal identification
  • Development of a technical concept for the data dimensions
  • Implementing the technical concept and connecting the data sources
  • Designing the user interfaces and assigning access rights
  • Documentation and final training
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We develop holistic solutions that affect all areas of the company. It is therefore only logical to regularly consult all levels of the organisation and inform them about the state of affairs.

We regularly record the satisfaction of our customers with Project Health surveys. If necessary, we make targeted adjustments to the project process.

Our solid change management guarantees the best possible project completion. That’s why we already involve your team in the implementation phase so that they become competent and convinced users of the new solution.

Our focus is customer success – only together can we achieve success.

That’s why we continue to accompany you even after the project has been completed, with regular health checks, surveys, updates and support.